A Costly Mistake: Why One Importer Lost Two Full Containers — And How You Can Avoid the Same Fate
Earlier this year, a Canadian importer brought in two full containers of a manufactured food product from a well-known overseas supplier. The supplier was reputable, certified, and had all the right food safety accreditations — everything looked perfect on paper. But during a routine CFIA inspection, a problem was uncovered. The product contained a food additive that’s permitted in the supplier’s country — but not in Canada. The result? Every single unit in those two containers had to be exported or destroyed. That’s tens of thousands of dollars lost in product, not to mention the additional costs for shipping, storage, and disposal. It Wasn’t a Supplier Issue — It Was a Regulatory Gap The supplier didn’t do anything wrong by their own country’s standards. But Canadian regulations are unique. Ingredients, additives, and formulations that are perfectly legal elsewhere may be completely prohibited here. This isn’t just a paperwork issue — it’s an enforcement matter. And unfortunate...